Privacy Policy

Data protection

Privacy Policy Data protection

Name and address of the controller

The controller within the meaning of the Swiss Data Protection Act (FADP) is:

Address:

Saint-Gobain Schweiz

Sanitas Troesch AG

Hardturmstrasse 101

8031 Zürich

Phone:

+41 44 446 15 55

Homepage:

www.saint-gobain.ch

E-mail:

[email protected]

Name and address of the data protection officer

Address:

Saint-Gobain SchweizSanitas Troesch AG

Data protectionHardturmstrasse 1018031 Zurich

E-mail

[email protected]

This Privacy Policy shall be governed by and construed in accordance with the laws of Switzerland.

The provisions take into account the new regulations within the framework of the Federal Act on Data Protection (Data Protection Act, FADP) of 25 September 2020.

General information on data processing

Data protection

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations, every person has the right to protection of their privacy and protection against misuse of their personal data.

As a company, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

Scope of personal data processing

As a matter of principle, we only process personal data that we receive from customers and interested parties in the course of our business relationship. Likewise, for the provision of our services, we process personal data that we lawfully obtain from publicly available sources or that are legitimately transmitted to us by other companies of the Saint-Gobain Group.

The collection and use of your personal data is generally only carried out after your consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by statutory provisions.

The term "you/user/your" includes all customers and visitors to our websites. The terms used, such as "user", are to be understood in a gender-neutral way.

When the text refers to "we" or "us" or "our company", this refers to Saint-Gobain Switzerland.

Basic information on data processing and legal basis

We process personal data in accordance with the provisions of the Swiss Federal Act on Data Protection (FADP). This means that your data will only be processed if there is permission or legal regulation. I.e. in detail,

data processing for the provision of services and product sales in the context of the execution of our contracts with our customers or for the implementation of pre-contractual measures.Details of the data processing purposes can be found in the relevant contract documents and terms and conditions.
on the basis of our legitimate interests or those of third parties, such as
- Testing and optimization of procedures for needs analysis and direct customer contact
- advertising or market and opinion research, provided that you have not objected to the use of your data
- Assertion of legal claims and defence in legal disputes
- to ensure the IT security and IT operations of the company,
- the interest in the analysis, optimisation and economic operation and security of our website,
- Measures for building and plant security (e.g. access controls),
on the basis of legal requirements or the public interest
on the basis of your consent for a specific purpose.A consent given can be withdrawn. The revocation comes into force from the time of the revocation. Edits made before the revocation are not affected.

Data transfer abroad

Data will only be transferred abroad under the FADP if this is necessary for the execution of contractual obligations, if it is required by law or if you have given us your consent.

Data deletion and storage period

We process and store your personal data for as long as it is necessary for the fulfilment of our contractual and legal obligations. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period, for evidentiary purposes for civil law claims or due to statutory retention obligations.

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies.

Storage may also take place if this has been provided for by the national or European legislator in EU regulations, laws or other regulations to which our company is subject.

The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

Provision of the website

Survey of the website

Every time our website is accessed, our system automatically collects data and information. This information is temporarily stored in so-called server log files. This data is collected automatically as soon as you access our website. Access data includes

Name of the accessed web page/file
Date and time of retrieval
Amount of data transferred
Notification of successful retrieval
Browser type and version, as well as other information transmitted by the browser
Referrer URL (the previously visited page)
IP address and the requesting provider

For security reasons (e.g. to investigate acts of abuse or fraud), log file information is stored for a maximum period of 120 days and then deleted. Data whose further retention is necessary for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

This data is not stored together with other personal data of the user.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.

The information is stored in log files to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems.

An evaluation of the data for marketing purposes does not take place in this context.

Legal basis for data processing

The legal basis for the data processing and temporary storage of the data as well as the log files is our legitimate interest, which results from the listed purposes.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected or have been made unrecognizable. Beyond this, storage takes place at most due to data backup processes, or by deleting or alienating the IP addresses of the users, so that it is no longer possible to assign the accessing browser.

Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Contact form and e-mail contact

Description and scope of data processing

There is a contact form on our website, which can be used for electronic contact.

If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. In addition to the specific data of the input mask, the IP address, the date and time of the request are collected and stored.

Your consent will be obtained for the processing of the data as part of the submission process and reference will be made to this privacy policy.

Alternatively, it is possible to contact us via the e-mail address or telephone provided by us. In this case, the transmitted personal data (name, contact information, request) of the user will be stored.

In this context, the data will not be passed on to third parties.

The data is used exclusively for processing the conversation.

Purpose of data processing

The processing of the personal data from the input mask serves us solely to process the contact.

In the event of contact by e-mail or fax, this also constitutes the necessary legitimate interest in processing the data.

Legal basis for data processing

The legal basis for the processing of data via the contact form is the existence of the user's consent.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is the safeguarding of the legitimate interest of the company.

If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is the implementation of pre-contractual measures.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

For the personal data from the input mask of the contact form and those transmitted by e-mail or telephone, this is the case when the respective conversation with the user has been bindingly ended.

The conversation is ended when it can be inferred from the circumstances that the facts in question have been conclusively clarified.

The additional personal data collected during the submission process will be deleted after a period of 120 days at the latest.

Possibility of objection and removal

You can revoke your consent at any time by e-mail, letter or telephone.

In such a case, the conversation cannot be continued. In this case, all personal data stored in the course of contacting us will be deleted.

Registration

Description and scope of data processing

On our website, we offer you the option of registering by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

Username/Login Name
First name and last name
Your email address
If applicable, company affiliation
Payment information, if applicable
Additional business-relevant other data that we ask for from you
If applicable, data that we receive in the course of the business relationship

At the time of registration, the following data is also stored:

date and time of registration,

As part of the registration process, consent to the processing of this data is obtained.

Purpose of data processing

Registration is required for the performance of a contract with you, for the implementation of pre-contractual measures or for the transmission of requested information.

Legal basis for data processing

The legal basis for the processing of the data is the existence of the user's consent.

If the registration is aimed at concluding a contract, the additional legal basis for processing is the implementation of pre-contractual measures.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process for the performance of a contract or for the implementation of pre-contractual measures if the data is no longer required for the performance of the contract or for the fulfilment of pre-contractual measures.

Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Possibility of objection and removal

You have the option of registering or registering at any time. Delete your account.

You can have the data stored about you changed at any time.

If the data is necessary for the performance of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible unless contractual or legal obligations preclude deletion.

Rights of the data subject

If we process your personal data, you have the following rights vis-à-vis us after successful identification:

Right to information

You can ask our company to confirm whether personal data concerning you is being processed by us. If such processing has been carried out, you can request information from us in accordance with the FADP about, among other things:

the processed personal data as such,
the purpose of processing,
the retention period of personal data.

You have the right to request information as to whether the personal data concerning you is being transferred to a third country or to an international organisation. In this context, you can request to be informed about data protection guarantees in connection with the transfer.

Right to rectification

You have the right to rectification and/or completion vis-à-vis our company if the personal data processed concerning you is incorrect or incomplete.

Right to restriction of processing

You can request the restriction of the processing of personal data concerning you under the following conditions:

if you contest the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data,
the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of the use of the personal data,
we no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims,
you have objected to the processing and it is not yet clear whether the legitimate reasons of our company outweigh your reasons,
If the processing of personal data concerning you has been restricted, we may only process this data – apart from storage – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of Switzerland, the European Union or one of the Member States.

If the processing has been restricted according to the above conditions, you will be informed by us before the restriction is lifted.

Right to erasure

You can ask us to delete the personal data concerning you without undue delay, as a result of which we are obliged to delete this data without undue delay, if one of the following reasons applies:

the personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed,
You withdraw your consent on which the processing was based and there is no other legal basis for the processing,
You object to the processing and there are no overriding legitimate reasons for the processing,
the personal data concerning you has been unlawfully processed,
the deletion of personal data concerning you is necessary to comply with a legal obligation under Swiss law.

Information to third parties

If we have made the personal data concerning you public and we are obliged to delete it in accordance with the FADP, we must take reasonable measures, taking into account the available technology and the implementation costs, to inform other companies that process your personal data that you have requested the deletion of all links to your personal data or of copies or replications of such personal data.

Exception

The right to erasure does not exist if the processing is necessary

to exercise the right to freedom of expression and information;
to comply with a legal obligation that requires processing under Swiss law or to perform a task carried out in the public interest or in the exercise of official authority vested in our company
to assert, exercise or defend legal claims.

Right to information

If you have asserted the right to rectification, deletion or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.

You have the right to be informed by us about these recipients.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. Furthermore, you have the right to transmit this data to another controller without hindrance from us, provided that:

the processing is based on consent or on a contract,
the processing is carried out using automated processes,
does not require disproportionate effort.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from us to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be impaired by this.

Right to object

You have the right to object at any time to the processing of personal data concerning you on grounds relating to your particular situation.

In this case, we will no longer process the personal data concerning you, unless we can present compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is related to such direct advertising. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent before the revocation.

Automated decision-making in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

is necessary for the conclusion or performance of a contract between you and our company,
is permissible on the basis of Swiss legislation and this legislation contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests,
with your express consent.

With regard to the cases referred to in 1) and 3), we take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, which include, at a minimum, the right to obtain the intervention of a person from our company, to express one's own point of view and to challenge the decision.

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of personal data concerning you violates the FADP.

Data security

The protection of the information you provide to us or that we receive about you is our highest priority. We use appropriate security measures – organisational and technical – to protect the systems and services entrusted with the processing of your personal data in order to ensure the protection objectives of confidentiality, integrity and availability. When choosing the security measures, we take into account the current state of the art, the existing risks of a data breach as well as their probability and impact on the data subjects.

Links (hyperlinks) to third-party websites

Our website contains links to external websites of third parties, the content of which we have no influence on. Therefore, we cannot assume any liability for this third-party content.

The respective provider or operator of the pages is always responsible for the content of the linked pages.

The linked pages were checked for possible violations of the law at the time of linking. Illegal content was not recognizable at the time of linking.

However, a permanent control of the content of the linked pages is not reasonable without concrete indications of a violation of the law. If we become aware of any violations of the law, we will remove such links immediately.

Our website may contain cooperations with various service providers. Through our website, we occasionally enable our users to access the offer pages with offers and services of partner companies. By using the services of the Service Providers, users of the Website may enter into a contractual relationship with the respective Service Provider, which will then be subject to the relevant contractual terms and conditions of the Service Provider.

The legal and content-related responsibility of our company for the services offered on the offer pages of the partner companies lies solely with the respective partner companies, whose content is accessed via our homepage. When using the services of a Service Provider, contractual relationships are concluded exclusively with the respective partner company and the User in accordance with the terms and conditions applicable to this contractual relationship. This should be set out on the relevant website or in the terms of use or privacy policy.

Our company has no control over the content or operation of the third-party websites and is not responsible for any information contained on these websites.

Similarly, we are not responsible for the fulfilment of any orders or services ordered through such websites, nor are we responsible for the privacy policies of such websites and the data collected there, whether expressly or automatically.

If you have any difficulties or other problems related to third-party websites, please contact that third party directly and not us.

Use of cookies on the website

Description and scope of data processing

Our website uses cookies.

Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's system.

When a user accesses a website, a cookie may be stored on the user's system used. This cookie contains a characteristic string of characters that allows the browser to be uniquely identified when you return to the website.

Session cookies are automatically deleted at the end of your visit. Permanent cookies remain on the device until you delete them yourself or until your web browser automatically deletes them.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page has changed.

The following data is stored in the cookies and transmitted to us every time the page is accessed:

Language settings,
Meeting information, e.g. Items in the shopping cart,
Log-in information.

We also use cookies on our website that enable an analysis of users' surfing behaviour. In this way, the following data can be determined:

Entered search terms,
frequency of page views,
Use of website functions,
Method of use (device type, screen resolution, speed, language).

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The user data collected by technically necessary cookies is not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and can thus constantly optimise our offer.

In these purposes, our legitimate interest also lies in the processing of personal data.

Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted from him to our website. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

Integration of third-party services and content

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer), we use content or services offered by third-party providers within our online offer in order to integrate their content and services, e.g. videos or fonts (hereinafter referred to uniformly as "content"). This always requires that the third-party providers of this content perceive the user's IP address, as without the IP address they would not be able to send the content to their browser. The IP address is therefore required for the display of this content. We make every effort to only use content whose respective providers use the IP address only for the delivery of the content.

Third-party service providers may also use so-called "pixel tags" (invisible graphics, also known as "web beacons", "web bugs") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.

Integration of third-party services and content

Within the online offering of our company, it may happen that content of third parties, e.g. in the form of YouTube videos, Google Maps maps, RSS feeds or graphics from other platforms.

It is possible that the providers of this content perceive the IP address of the user, as they cannot send the content to the browser of the respective user without the IP address. In such a case, the IP address is required to display the content of third parties.

We take care to only use content for which the IP address is only used for its delivery. However, our company has no influence on this if the IP address for the content of third parties is stored by the respective provider, e.g. for statistical purposes. If we have information on this, users will be informed about it.

Implemented technologies

Google Analytics

This website uses functions of the web analysis service Google Analytics.

The provider is Google LLC, headquartered in Mountain View, California, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website.

We have concluded a contract with Google for order processing and fully implement the requirements of the Swiss data protection authorities when using Google Analytics.

The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are carried out on the basis of Art. 6 para. 2 FADP to protect our legitimate interest. As a website operator, we have a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

By using this website, you consent to the processing of the data collected about you by Google in the manner and for the purpose described above. You can also prevent the collection of data generated by cookies and related to your use of the website by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

You can find more information about the handling of user data by Google Analytics in Google's privacy policy:https://support.google.com/analytics/answer/6004245?hl=de

Data stored by Google at user and event level that is linked to cookies, user IDs (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 26 months. Details can be found under the following link:https://support.google.com/analytics/answer/7667196?hl=de

Google Tag Manager

We use Google Tag Manager on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager allows us to manage website tags from one interface.

The Google Tag Manager tool, which implements the tags, is a cookieless domain and does not collect any personal data itself. Google Tag Manager takes care of the triggering of other tags, which in turn may collect data. Google Tag Manager doesn't access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager.

The legal basis for data processing is the safeguarding of our legitimate interest on the basis of Art. 6 para. 2 FADP. The legitimate interest consists in ensuring that our website functions and can be administered without errors. If tracking functions are also used via Google Tag Manager, the legitimate interest consists in enabling the use of current online marketing functions and the evaluation of the usage flows on our website.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission:https://business.safety.google/controllertermsandhttps://business.safety.google/controllerterms/sccs

Further information on data protection can be found on the following Google websites:http://www.google.de/intl/de/policies/privacy

Google Maps

This site uses the map service Google Maps, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there.

The provider of this site has no influence on this data transfer. If Google Maps is enabled, Google may use Google Fonts for the purpose of displaying fonts consistently. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 2 FADP.

More information on the handling of user data can be found in Google's privacy policy:https://policies.google.com/privacy?hl=de.

Google Fonts

This site uses so-called web fonts for the uniform display of fonts, which are provided by Google LLC., headquartered in Mountain View, California, USA.

When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This makes Google aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 2 FADP. If your browser does not support Web Fonts, a default font will be used by your computer.

For more information about Google Web Fonts, seehttps://developers.google.com/fonts/faqand in Google's privacy policy:https://www.google.com/policies/privacy/.

DoubleClick

This website uses the DoubleClick tool of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. DoubleClick uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times when the frequency capping feature is enabled.

Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed multiple times. In addition, DoubleClick may use cookie IDs to track conversions related to ad requests. This is the case, for example, if a user sees a DoubleClick ad and later uses the same browser to access the advertiser's website and buy something there.

With DoubleClick, your browser automatically establishes a direct connection with Google's server. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that Google learns and stores your IP address.

The legal basis for the processing of your data is our legitimate interest in using DoubleClick by Google for the purpose of placing advertising in line with the interests of your interests and tracking it for market research purposes. The basis for this is Art. 6 para. 2 FADP.

For more information about DoubleClick by Google, please visithttps://www.google.de/doubleclickandhttps://support.google.com/adsense, as well as on data protection at Google in general:https://www.google.de/intl/de/policies/privacy

Uptrends

On our website, we use Uptrends Real User Monitoring to measure the performance as experienced by the website visitor. Uptrends is operated by Uptrends GmbH, Niermannsweg 11-15, 40699 Erkrath, Germany.

Uptrends does not use cookies to collect data or track visitors to our website. Instead, Uptrends uses a small script file on our site that sends the performance data for visitors to our website to Uptrends' servers.

The data collected from each visitor includes the IP addresses, device types, operating systems and browsers used. Uptrends' servers aggregate the performance data of all our website visitors and provide us with information that allows us to improve the user experience on the website based on the above information.

Uptrends uses the IP addresses of our website visitors to obtain information about the visitor's state or country, but does not use the data for further analysis. In addition, Uptrends does not store IP addresses on a long-term basis, and Uptrends does not track or share information about individual users with third parties. To protect the privacy of website visitors, a version of Uptrends' script file is used, in which the IP address is anonymized before it is edited. The IP address is never stored and is never used for anything other than determining the country of origin.

The legal basis for data processing is our legitimate interest in optimising the user experience on the basis of Art. 6 para. 2 FADP.

More information on data protection and data processing can be found at: https://www.uptrends.de/datenschutzrichtlinie

Youtube

We use the provider YouTube for the integration of videos. YouTube is operated by YouTube, LLC with its principal place of business at 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube is represented by Google LLC. with its registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you call up the website on which the YouTube plugin is integrated, a connection to the YouTube servers is established for video display. This transmits to the YouTube server which of our websites you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your personal user account.

When using the plugin, e.g. by clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of YouTube LLC and Google LLC before using our website and deleting the corresponding cookies of the companies.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy:www.google.de/intl/de/policies/privacy.

Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield:https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. The data processing is based on our business interest in presenting YouTube videos to you and thus on the basis of Art. 6 para. 2 FADP.

Tidio

This website uses Tidio, a chat platform that connects users to our customer support. Tidio is a service of Tidio LLC, 180 Steuart, CA 94119, San Francisco, USA.

As part of the chat use, we process email addresses/first and last names/customer and customer ID/zip code and city, only with the consent of the users to start the chat. The exchanged messages and data are stored within the Tidio application.

Further information can be found in the privacy policyhttps://www.tidio.com/en/privacy-policy/.

The legal basis for data processing is Art. 6 para. 2 FADP. The legitimate interest is to communicate smoothly and easily with our customers.

We only use these messages or data to track users' registered issues or requests. The processing and transmission of your personal data is carried out in accordance with the Data Protection Act (FADP).

Appcues

Appcues is a customer experience software service that helps companies implement a smooth, personalized user onboarding process. Appcues is a service of Appcues Inc, 54 Canal St 6th Floor, Boston, MA 02114, USA.

Even without coding skills, users can create product tours, walkthroughs, and in-app messages to greet their customers. Among other things, the following personal data may be transferred to Appcues: user profile data, such as name, email, timestamp of user account creation and browser information.

Legal basis for data processing Art. 6 para. 2 FADP. The legitimate interest is to optimize the user experience in the onboarding process of customers.

More information on data protection and data processing can be found under Privacy Policy:https://www.appcues.com/privacy

Salesforce Commerce Cloud B2C

Salesforce is a CRM solution and is used for managing customer relationships. The Salesforce Commerce Cloud B2C platform is located in the EU and is subject to the EU GDPR.

The legal basis for data processing is Art. 6 para. 2 FADP.

More information on data protection and data processing can be found under Privacy Policy:https://www.salesforce.com/de/company/privacy/

Everywhere

The location information is synchronized with the Uberall platform. The Uberall platform is located in the EU and is subject to the EU GDPR.

The legal basis for data processing is Art. 6 para. 2 FADP.

More information on data protection and data processing can be found under Privacy Policy:https://uberall.com/de/company/datenschutz

SurveyMonkey

To conduct surveys on our website, we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.

When you voluntarily participate in a survey, SurveyMonkey collects information about the device and application you use to complete the survey. This includes the IP address, the version of your operating system, the type of device, and information about the system and performance and the browser type.

If you take the survey through a mobile device, SurveyMonkey will also collect the device's UUID. SurveyMonkey also uses third-party tracking services, which in turn use cookies and page tags (also known as web beacons) to collect usage data and user statistics.

We have no control over the amount of information SurveyMonkey collects.

For more information about the cookies used by SurveyMonkey, data protection and the storage period, please visit the following linkhttps://www.surveymonkey.de/mp/legal/privacy-policy/#pp-section-10.

We use SurveyMonkey to provide you with surveys. This purpose also includes our legitimate interest in the processing of the aforementioned data, which is based on Art. 6 para. 2 DSG. SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc., based in the United States. It is not excluded that your data collected by SurveyMonkey may also be transferred to the USA.

However, SurveyMonkey Inc. has submitted to and certified the Privacy Shield Agreement between the European Union and the USA.

You can find more information about the EU Privacy Shield and its validity here:https://www.privacyshield.gov/participant?id=a2zt0000000Gn7zAAC&status=Active.

MailChimp

The newsletter is sent via "MailChimp", a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, according to MailChimp's own information, this data can be used to optimize or improve its own services, e.g. for the technical optimization of the dispatch and presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

MailChimp's privacy policy can be viewed athttps://www.intuit.com/privacy/statement/

CloudFlare

We use a so-called "Content Delivery Network" (CDN), offered by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA.

A CDN is a service with the help of which content of our online offering, especially large media files, such as graphics or scripts, is delivered faster with the help of regionally distributed servers connected via the Internet.

The processing of the Users' data (IP address) is carried out solely for the aforementioned purposes and to maintain the security and functionality of the CDN.

The use is based on our legitimate interests on the basis of Art. 6 para. 2 FADP, i.e. interest in a secure and efficient provision, analysis and optimisation of our online offer. Cloudflare is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active).

For more information, please see Cloudflare's Privacy Policy:https://www.cloudflare.com/security-policy.

Browser-update

Our website uses the web service browser-update of the company Team23 GmbH & Co. KG, Provinostrasse 52 / Building A2, 86153 Augsburg, Germany (hereinafter: Browser-Update.org).

We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Browser-Update.org. Legal basis for data processing on the basis of Art. 6 para. 2 FADP. The legitimate interest consists in the error-free functioning of the website.

The data will be deleted as soon as the purpose for which it was collected has been fulfilled. Further information on the handling of the transmitted data can be found in the privacy policy of Browser-Update.org:https://browser-update.org/privacy-policy-site.html.

You can prevent the collection and processing of your data by Browser-Update.org by disabling the execution of script code in your browser.

AddThis

On our website, we use plugins from the AddThis service, which is operated by AddThis, LLC, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182, USA.

AddThis provides tools for the creation and design of websites, which are intended to make it easier for website visitors to share the current page with other Internet users by e-mail or in social networks.

You can recognize the plugins by the "Tweet", "E-Mail", "LinkedIn" and "Facebook" buttons integrated into parts of our website. AddThis also provides tools for website operators to help analyze and improve the use of their own website or to enable a direct user approach. AddThis also uses cookies and web beacons (small graphics, "tracking pixels" that enable log file recording and log file analysis).

If you use an AddThis plugin, your Internet browser establishes a direct connection with the servers of AddThis and, if applicable, the selected social network. The data generated in this process (such as time of use or browser language) is transmitted to AddThis and processed there. If you send content from our website to social networks, a link may be established between your visit to the website and your user profile on the corresponding social network.

Further information on data processing and data protection by AddThis can be found at: http://www.addthis.com/privacy/privacy-policy.

The legal basis for data processing is Art. 6 para. 2 FADP. The legitimate interest consists in the display of personalized advertising in order to inform other users of the social network about your activities on our website and to design the service in line with your needs. We do not process the data concerned or pass it on to third parties.

By using the AddThis plugin, you agree to the data processing by AddThis. You can also object to the data collection and storage by AddThis at any time with effect for the future by setting a so-called opt-out cookie. To do this, visit: http://www.addthis.com/privacy/opt-out.

Funnelytics

This website uses functions of the web analysis service Funnelytics.

Funnelytics is a technology service that helps us better understand our users (e.g., how they navigate through web pages, how they respond to different web pages, what users prefer and don't prefer).

The use of this analysis tool is based on Art. 6 para. 2 FADP. The website operator has a legitimate interest in the analysis of user behaviour in order to continuously improve and optimise our website on the basis of the behaviour of the users and thus adapt it to the needs of the users.

Funnelytics uses cookies and other technologies to collect data about the behavior of our users and their system, i.e. device IP address (collected and stored in anonymized form), device type (unique device identifier), browser information, and geographic location (country).

Funnelytics offers our users the ability to determine what data is collected or suppressed. For more details, please refer to Funnelytics' Privacy Policy,https://funnelytics.io/terms-of-service/privacy-policy/

Site Search 360

We use the content search solution Site Search 360 on our website and is provided by Zoovu GmbH (formerly SEMKNOX GmbH), c/o Mindspace, Skalitzer Strasse 104, 10997 Berlin, Germany.

Site Search 360 allows us to provide a search function on our website in order to be able to search our website. If you use this search function, the data collected will be processed on the servers of Site Search 360. The following are saved:

the search terms entered in order to better structure the content of your website,
the IP address to prevent spam and abuse techniques,
uses "_cfuid cookie" to enable site operators to use Cloudflare security features,
"ss360LastQuery cookie used to make the search results user-friendly

The use of Site Search 360 is based on our legitimate interest in a functional search function within our website.

More information on the handling of user data can be found in the Privacy Policy of Site Search 360:https://www.sitesearch360.com/de/datenschutz/

reCAPTCHA

As part of our offer, we use reCAPTCHA from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) ("Google").

This function is primarily used to distinguish whether an entry is made by a natural person or abusively by machine and automated processing.

To do this, reCAPTCHA analyzes the behavior of the website user based on various characteristics. This analysis includes the IP address and, if applicable, other data required by Google for the service.

As part of the use of Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. in the USA.

The use of reCAPTCHA is based on Art. 6 para. 2 FADP and our legitimate interest in determining individual personal responsibility on the Internet and avoiding abuse and spam.

Further information on Google reCAPTCHA and Google's privacy policy can be found at:https://www.google.com/intl/de/policies/privacy.

Fusedeck

The tracking solution fusedeck from Capture Media AG (hereinafter referred to as "Capture Media") is integrated into this website. Capture Media is a Swiss company based in Zurich that measures the use of this website in the context of engagements and events on its behalf. The tracking is anonymous, so that no reference can be made to specific or identifiable persons.

Further information on data protection and the rights of data subjects in connection with fusedeck, including the "opt-out" option, can be found in the privacy policy and the information on objection. https://privacy.fusedeck.net/de/eyUqnNjqSP and https://fusedeck.com/de/daten-datenschutz/

crisp

This website integrates the live chat service Crisp from the French company Crisp IM SAS, 2 Boulevard de Launay, 44100 Nantes.

The use of Crisp is based on our legitimate interest in entering into direct contact and exchange with interested parties and customers. The legal basis for data processing is Art. 6 para. 2 FADP.

For more information about Crisp's privacy, please visit: https://help.crisp.chat/en/article/whats-crisp-eu-gdpr-compliance-status-nhv54c/andhttps://crisp.chat/de/privacy/.

Microsoft Clarity

On our website, we use Microsoft Clarity, an analysis service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Clarity allows us to better understand the use of our website (e.g. clicks, mouse movements, scrolling, session repetitions) and thereby improve the user experience. The data collected in this process is processed pseudonymously, direct identification of the users is not possible. IP addresses are shortened or anonymized.

We have entered into a data processing agreement with Microsoft. A data transfer to the USA cannot be ruled out. An appropriate level of data protection is ensured by standard contractual clauses and the Swiss-US Data Privacy Framework.

The processing is carried out on the basis of your consent in accordance with Art. 6 DSG or – if applicable – the GDPR. Consent can be revoked at any time via our consent tool. For more information, see https://privacy.microsoft.com and https://clarity.microsoft.com/terms.

Imofix.io

For the processing of damage and repair reports via online portal, we use a software application from imofix.io ag, c/o Domizilagentur GmbH, Baarerstrasse 43, 6300 Zug, Switzerland. imofix.io processes such data for a specific purpose and in compliance with all legal regulations, imofix.io attaches great importance to data protection and data security.

The legal basis for this data processing is the necessity of carrying out the necessary contractual measures within the meaning of Art. 6 para. 2 FADP. Information about data processing by imofix.io ag can be found under https://imofix.io/privacy-policy

Up-to-dateness and modification of this privacy policy

This privacy policy is currently valid and has the status: 08/2023

Due to the further development of our website and our business offers, or due to changes in legal or official requirements, it may become necessary to change this privacy policy